AD Medical Air Assist:

The UK’s #1 Door-to-Door Medical Repatriation Specialist

In today’s world, medical emergencies can happen anywhere – on holiday, while working overseas, or visiting family abroad. AD Medical Air Assist provides fast, safe and expertly managed medical repatriation for UK citizens and international travellers, specialising in door-to-door medical escort services and commercial stretcher flights.

Whether a patient needs to be brought home to the UK after falling ill abroad or transferred to a specialist hospital in another country, our aviation medical team delivers fully coordinated, bedside-to-bedside care on a global scale.

Why AD Medical Air Assist Is the First Choice for Medical Repatriation

Global reach, UK-based expertise

• We organise medical escort and stretcher missions to and from almost any location worldwide
• Our UK coordination centre manages every repatriation, ensuring consistent standards for UK patients and international clients
• Experienced case managers navigate airline policies, border controls and medical regulations so every journey is safe and compliant

Specialist medical escort and stretcher services

• Dedicated medical escort teams travel with patients throughout the entire journey, from hospital bed to hospital bed or home
• Commercial stretcher options on selected airlines provide an alternative to costly air ambulances, while maintaining high levels of clinical care
• Clinicians are trained to manage a wide range of conditions in flight, from post-operative recovery and trauma to complex medical and mobility needs

True door-to-door coordination

• We arrange every element of the transfer: hospital discharge, ground ambulances, flights, airport assistance and final handover
• Our team manages medical paperwork, airline clearances and fit-to-fly documentation, removing administrative stress from families
• Patients and families receive a single point of contact, ensuring clear communication and seamless continuity of care from start to finish

Award-winning, trusted provider

• AD Medical Air Assist has been recognised as the 2024 & 2025 UK Midlands Medical Repatriation Company of the Year
• This award reflects our reputation as a trusted, high-performing partner for insurers, assistance companies, hospitals and private families
• Our focus on safety, reliability and compassion underpins every mission and supports our position as a leading UK medical repatriation brand

Key Benefits of Choosing AD Medical Air Assist

Peace of mind for families and clinicians

• Patients are accompanied by experienced medical professionals for the entire journey
• Every mission is clinically assessed and planned to protect patient safety and comfort
• Families know that a specialist team is handling every detail on their behalf

Rapid response and 24/7 availability

• Our coordination team operates around the clock, ready to respond to urgent requests
• Time-critical medical repatriations are prioritised, with efficient planning and clear timelines
• We work closely with sending and receiving hospitals to minimise delays and ensure continuity of care

Tailored care for every patient

• Each case is individually assessed and planned according to the patient’s diagnosis, stability and specific needs
• Escort level, equipment and medications are customised – from standard medical escorts to complex stretcher and high-dependency transfers
• Cultural and language considerations are factored in to support patients and families from diverse backgrounds

Cost-effective alternatives to air ambulances

• Where clinically appropriate, we use commercial flights with stretcher and escort options instead of private air ambulances
• This approach can significantly reduce costs while maintaining robust medical support and high standards of safety
• Transparent pricing and clear explanations help families and insurers make informed decisions about the best solution for each case

Your Trusted Partner for UK and Global Medical Repatriation

Medical emergencies abroad are stressful, complex and emotionally draining. AD Medical Air Assist exists to remove as much of that burden as possible by providing reliable, compassionate and expertly coordinated medical repatriation services for UK citizens and patients worldwide.

From routine medical escort flights to complex stretcher missions, our team delivers:

• UK-led, globally coordinated door-to-door medical transport
• Specialist aviation medical expertise and carefully selected escort clinicians
• Award-winning service recognised for safety, reliability and patient care

If you need medical escort or stretcher services on a commercial flight – whether to bring a loved one home to the UK or transfer them to a specialist centre abroad – AD Medical Air Assist is ready to help every step of the way.